Shipping + Returns

Mystikal uses traditional shipping methods to get your purchases to you safely and swiftly. Delays from carriers are unfortunately beyond our control and alas are not reviewed by our psychic team members.

The good news is Mystikal does offer a 28-day return/exchange policy on most items. If you are not satisfied with your purchase or it is damaged, you may return it to us either by shipping or in person. Please include the order number, purchaser name, a contact name/number/email and the reason for the return.

Please note the following items cannot be returned once opened:

·  Herbs

·  Incense

·  Bath & Body products

·  Oils

·  Final Sale Items

Once your returned goods are received Mystikal provides an in-store credit within 14 days so that you may happily choose another item from the array of unique gifts, metaphysical merchandise or magical supplies. We will contact you by email to confirm receipt of your returned items and the amount to be credited to you.

Our returns policy does not cover any services provided- but we guessed that you knew this in advance as it’s mentioned prior to booking. Readings, Healing Sessions and Classes are one off unique experiences that we cannot ever reclaim the time spent with you. In the unlikely event that you are totally dissatisfied with the service you received please contact us on 813 986 3212.